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FAQ

1. What types of certificates do your products have?
We have CE, ISO products, and parts of our product have SGS test reports.

2. Do your patient transfer products cause any bad skin reaction to patients?
Our patient transfer products meet the certification of REACH and RoHS. All of the products are made of non-toxic materials.

3. Regarding the patient transfer boards, what are the differences between EZ100 and EZ100P?
EZ100P can be used under MRI, CT, X-ray and other radiation environments, while EZ100 cannot; same for the EZ150 / EZ150P.

4. What are the differences between EZ100 and EZ200?
EZ100 is the hard transfer board while EZ200 is soft version, which affects their maximum loading. EZ100 can sustain the patient weight up to 200kg and EZ200 can only sustain that of 120 kg.

5. How to disinfect the EZGO products?
Please directly clean the product with normal medical alcohol.

6. Is it able to disinfect the EZGO products with Ultrasonic equipment?
Yes.

7. Is the blue coat of patient transfer boards washable?
Yes, the coat is washable by washing machines with low speed.
Please put the coat in the washing net and wash it with mild detergent. The water temperature should not be over 65℃.

8. How to store the EZGO products?
Please place the products in room temperature (≦35°C).